Testimonials
At Stevens and Carter we have a saying:
“Knowledge is Key... Experience is Priceless”
At Stevens & Carter, customer service is at the heart of everything we do. Whether helping with sales, lettings or mortgage advice through an independent adviser, we aim to offer clear guidance, personal support and a service that helps people feel properly looked after from start to finish.
The reviews below share real feedback from people who have used Stevens & Carter for buying, selling, letting and renting property across Hailsham and the surrounding area.
What Our Clients Say
No one says it better than the buyers, sellers, landlords and tenants we work with.
Posted on Google
Matt KnottSeptember 3, 2026Trustindex verifies that the original source of the review is Google.
I sold my house a few months ago using Stevens and Carter and couldn’t recommend them highly enough! Unfortunately, my house sale experienced some difficulties that were through no fault of the team, but were due to circumstances beyond anyone’s control, including mortgage offers for a buyer falling through and the sale therefore being unable to proceed. However, the team were incredibly quick to get us back on the market. Viewings were consistent, with detailed feedback provided, and ultimately I had competing offers to choose between when selling. Expert advice was always available when needed and was explained in simple, easy-to-understand terms. The team always returned calls and messages promptly, and if one agent wasn’t available, the others made sure they knew what was going on so they could pick up any queries, providing a genuinely seamless service. John, Sam, Samuel, Lucy and Nick all went above and beyond to get my sale through, and I couldn’t thank them enough. I wouldn’t hesitate to recommend Stevens and Carter to anyone looking to sell their home.Posted on Google
ToppyAugust 17, 2026I recently bought a property through Steven’s & Carter Lucy was the agent handing the viewing and sale and I’ve got to say she very professional throughout the whole process giving it her fullest attention Thank youPosted on Google
Liarna PopeAugust 5, 2026Me and my partner were looking to move out for a while. As soon as we came across a property listed by Steven’s & Carter Estate Agents we found it a much smoother experience. Bradley specifically worked with us to look at a variety of properties and find the perfect one for us. He has consistently answered every question quickly and with detail. Thank you Steven’s & Carter!Posted on Google
Brenda LoatsJuly 19, 2026I would highly recommend Stephens and Carter. They worked hard to secure a successful sale. Thank you Nick and the team for your professionalism. efficiency and kindnessPosted on Google
Harry AbelJuly 3, 2026We had a great experience buying our new home through S&C. Lucy was absolutely lovely, incredibly informative, and always happy to answer all of our silly questions. She made what could have been a stressful process feel smooth and straightforward from start to finish. Highly recommended.Posted on Google
Andrew BennettJune 25, 2026I recently had the pleasure of dealing with Stevens & Carter Estate Agents in Eastbourne and I cannot recommend them highly enough. A special mention has to go to Sammy Townsend, who was outstanding from start to finish. Sammy was professional, knowledgeable, approachable, and always willing to go the extra mile to help. Nothing ever felt like too much trouble, and communication throughout the process was excellent. He kept me informed every step of the way and made what can often be a stressful experience feel smooth and straightforward. The level of customer service provided was genuinely exceptional. Sammy’s honesty, attention to detail, and commitment to achieving the best outcome really stood out. It’s rare to find someone so dedicated and passionate about what they do. If you’re looking for an estate agent in Eastbourne that genuinely cares about its clients, I would highly recommend Stevens & Carter, and especially Sammy Townsend. A first class service from a first class team.Posted on Google
Ethan NevilleJune 4, 2026We had experience with both Millie and Jayne. Both were brilliant at answering questions and giving advice. They were both brilliant with quick responses too. They are both friendly, approachable and an asset to the company. Nothing was too much trouble. I would recommend Steven and Carter lettings to anyone based on my experience with these two ladies. Thank you both once againPosted on Google
Tracy HooperMay 11, 2026So we moved into our new home and I can honestly say Steven’s & Carter were friendly, professional and the communication was outstanding. They were actually far better than my solicitors updating us throughout the process. I have to mention Lucy and Nick were just brilliant I’m truly grateful.Posted on Google
Ellie BrownApril 27, 2026We have recently purchased our first home through Stevens and Carter and we honestly couldn’t be more appreciative and grateful to have had such a fantastic experience through them. They were responsive, with quick replies, any questions we had were answered and they made us feel at ease. I would highly recommend them. Lucy and Nick in particular were just amazing! Thank you so much for all your support when purchasing our first home😊Posted on Google
Paul RaggioApril 11, 2026Selling a property can be difficult time in life. The key to success is most certainly in the hands of the estate agent that you choose and for many of us you don’t really know how this will work out until in the midst of your sale. This is why I want all to know that Stevens Carter of Hailsham are by far the most valuable, experienced and professional contact you could possibly wish for. Their skills in managing a sale successfully through from the initial offer to the final completion are the very best I have ever known. They keep you updated at every step of the way and always give extremely wise advice as to how best to proceed with any decisions that need to be made. Whichever member of staff you speak with, they always immediately know exactly where the sale is at and what you need to be doing giving huge peace of mind that all is well. Thank you dearly to you all at Stevens Carter, I am extremely grateful for all your help and assistance along my journey.Posted on Google
Matt HydeApril 1, 2026Nick, lucy Sam and the rest of the team at Stevens & Carter have been fantastic from start to finish. Communication was always clear, timely, and friendly, and we felt genuinely supported throughout the whole process. The team were proactive, professional, and made everything feel straightforward. I wouldn’t hesitate to recommend them to anyone looking to buy or sell in the areaLoad more
Ready to Make Your Next Move?
Whether you are planning a move, looking for a new home or need support with a rental property, the Stevens & Carter team would be pleased to help with friendly advice and local property expertise.