Report a Fault

We've made it quick and easy for our tenants to report repairs.

Faults & Repairs

Our online repair reporting system is available on smartphones, tablets and computers, with no download required. It benefits both landlords and tenants and is available 24/7 for tenants living in properties managed by Stevens & Carter.

The system creates a detailed repair report, helping us instruct the appropriate contractor to visit the property and resolve the issue as quickly as possible.

Use the button below to report a fault or request a repair online.
Fault Fast Fixing

Faster Fixes

Detailed reports help us arrange repairs quickly and efficiently.

Fault Fast Fixing

Easy Tracking

You get a time and date stamped record of your repair request.

Fault Fast Fixing

Clearer Communication

Available in over 40 languages.

Please note: if you are the tenant of a landlord-managed property, please contact your landlord directly.

For other lettings support, please visit our tenant information page or contact the lettings team.